Tariffs and prices

From which day is the transit time counted?

Air delivery time is counted from the day the goods arrive at our warehouse in China — not from the day you placed the order on Taobao or 1688. Delivery inside China depends on the seller and is outside our control.

Road delivery time (15–18 days) is counted the same way — from the day the goods arrive at our warehouse in China.

Payment by volume (volumetric weight)

For bulky but light goods, the charge is based on volume rather than weight. This rule applies to toys, chairs, plastic items and similar cargo.

Clothing is an exception — it is always charged by actual weight.

Before you buy on Taobao, send us the item's dimensions (length × width × height) — we'll calculate the cost in advance.

What the price includes

• Receiving and storing the goods at our warehouse in China
• Transport to Uzbekistan (air or road)
• Customs clearance
• Free delivery to our branches in the regions
• Within Tashkent — free delivery to your address for shipments over 5 kg

Special rates

Rates for equipment and technical parts (spare parts) are agreed separately. For this kind of cargo, please contact our operator first.

Paying with DUR cashback

Per-kg DUR is earned on both air and road cargo: for every 1 kg of cargo you earn DUR at your tier's rate: Start 1, Plus 1.15, Pro 1.3, Elite 1.5. 1 DUR equals the shipping cost of 50 grams of cargo. You can use the DUR you have collected as part of the payment for your next air orders (for road cargo, as a promotion until 30 November) — at least 5 DUR at a time.

For example: if you have 20 DUR and are paying for a 5 kg air order, you can cover the payment for 1 kg with DUR and pay for the remaining 4 kg in cash.

DUR does not last forever: DUR earned from an order is valid for a period that depends on your tier — Start 90, Plus 120, Pro 150, Elite 180 days; the welcome bonus for 60 days, the referral bonus for 60 days, and the birthday bonus for 10 days.

Payment rule

Cargo is handed over to the customer only after payment has been made in full. Even if the goods stay at the warehouse for a while (because you want to collect them with your next batch), the cargo fee has to be paid in advance.