About us

About us

About us

At DOOR TO DOOR, every customer's request is a priority. Working with us is a guarantee of safety and trust.

About us

DOOR TO DOOR LLC is an international company that delivers shipments of any size from China to Uzbekistan quickly, safely and with high-quality service. Serving our customers well is our main goal. Since we started, the company has successfully delivered more than 20,000 orders. Every order is handled under the careful supervision of our experienced team, with an individual approach. This is how we make sure our customers' requirements and wishes are met accurately and on time. Today we have more than 6,000 registered customers — a reflection of the trust placed in our work and our sense of responsibility.

20 000+
Orders delivered
6 000+
Registered customers
4–7
Days to deliver
About us

Warm words from our customers

FAQ

Frequently asked questions

If you haven't found the answer to your question, leave us your number — we'll get in touch and answer everything!

✈️ AIR ROUTE: - Air: 9.49 $ / kg - Air Series: 11.5 $ / kg - Air Brand: 13 $ / kg ⏱ Transit time: 4–7 days (from the day the goods arrive at our warehouse in China) 🚛 ROAD ROUTE (TRUCK): - Road (to the Tashkent warehouse): 5.5 $ / kg - Road (to the regions): 5.8 $ / kg - Road Series: 7.5 $ / kg - Road Brand: 7.5 $ / kg ⏱ Transit time: 20–25 days (from the day the goods arrive at our warehouse in China) ⚙️ Rates for equipment and spare parts are agreed separately. ℹ️ Notes: 📍 To the regions — free delivery to our branches. 🏠 Within Tashkent — shipments over 5 kg are delivered to your address free of charge.
✈️ AIR ROUTE: Transit time: 4–7 days (from the day the goods arrive at our warehouse in China) 🚛 ROAD ROUTE (TRUCK): Transit time: 20–25 days (from the day the goods arrive at our warehouse in China)
Thanks to our modern tracking systems and safety measures, your cargo is always in reliable hands. Every shipment matters to us — we handle it with the greatest care on its way to you. If, in an unforeseen situation, an item is lost or damaged, DTD Cargo takes full responsibility. You can rest easy — your cargo is protected with us!
Yes, of course. With our digital tracking system you can follow your shipment in real time. In addition, our DTD Telegram bot automatically sends you status updates — when the cargo leaves China, arrives at the warehouse or is out for delivery.
❌ Fully prohibited goods: - Phones - Computers - Tablets and iPads - TV sets - Live plants and seeds - Dried plants (herbarium) - Medicines - Medical equipment - Drones - Bladed weapons - Pyrotechnics - Pornographic materials - Intimate products - Live animals - Gold items - Food products - Substances in powder form ⚠️ Goods shipped by ROAD only (not allowed by air): - Flammable substances (perfume, liquids) - Power banks and goods that consist mostly of a battery ❗ If these rules are not followed, the company bears no responsibility — a prohibited item may be held or confiscated at customs. If you are not sure about your item, ask our operator first.
💎 DUR is Door to Door's loyalty and cashback system. For every 1 kg of cargo you earn 1 DUR point — a discount or a free service on your next shipments! 🔁 DUR points add up — use them freely on your next orders. 🎯 1 DUR currently equals the shipping cost of 50 grams of cargo. 👥 Invite a friend — both of you earn extra DUR! 🎉 During promotions and holidays bonus DUR is added automatically. 🎁 Join now — we'll give you 5 DUR as a gift!
🕐 Working hours: - Monday–Saturday: 09:00–23:00 - Sunday: 09:00–17:00 🎁 Extra benefits: ✅ DUR cashback system ✅ We work every day!

Our address

Get in touch with us

  • O‘zgarish massif, 61, Yangihayot district, Tashkent.
    Landmark: Yangihayot metro station (formerly “Station 4”)
  • +998 99 374 50 30
  • info@d2d.uz
  • Working hoursMonday – Saturday: 09:00 – 23:00
    Sunday: 09:00 – 17:00
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